Dispatch desk open — Mon–Fri 6:00a–9:00p CST USDOT 3921654  ·  MC 1284470 (312) 555-0188
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The dispatcher works for the carrier

Northbound Logistics was built by people who have run the miles — and got tired of watching good carriers take bad loads.

01 / Our story

Started in a truck, not a boardroom

Northbound Logistics was founded in 2019 by a former company driver and a freight broker who kept running into the same problem from opposite sides of the phone: good carriers were losing money on bad loads, and nobody in the middle was truly working for them.

Our founder spent six years on the road running dry van and reefer out of the Midwest. He knows what it feels like to sit at a dock for five unpaid hours, to take a cheap load because the next one has not shown up yet, and to spend a Saturday morning chasing a broker for a rate confirmation.

So Northbound was built around a simple rule: the dispatcher works for the carrier. Not the broker, not the load board, not a monthly quota. We show every load before we book it, we negotiate every rate, and we never lock anyone into a contract.

Today we dispatch for more than 340 carriers across the lower 48, from single owner-operators to fleets running twenty trucks — and 96% of them are still with us a year later.

Company facts

Legal nameNorthbound Logistics LLC
Founded2019
HeadquartersChicago, Illinois
RegisteredIllinois, USA
USDOT3921654
MC number1284470
Carriers dispatched340+
CoverageLower 48 states
2019Year founded
340+Carriers dispatched
96%Year-one retention
48States covered
02 / What we stand for

Four rules we do not break

01

The carrier is the client

We are paid by you, so we work for you. When a broker pushes back on a rate, we are on your side of that call — every time, without exception.

02

Every load gets your approval

Nothing is booked without you seeing the lane, the rate and the broker first. Forced dispatch is not a service, it is a trap.

03

Honest numbers only

We will tell you when a lane is soft and when your rate expectation is above market. You cannot plan a business on comfortable answers.

04

Earn it every week

No contracts means we have to be worth keeping every Friday. That pressure keeps us sharp and keeps your rates where they should be.

03 / The team

Who is on the other end of the phone

A small, senior dispatch desk — not an overseas call center reading from a script.

FOUNDER

Marcus Delano

Six years driving dry van and reefer out of Chicago before founding Northbound. Still personally reviews every carrier onboarding.

OPERATIONS

Renata Sokolov

Former freight broker who knows exactly how the other side of the negotiation thinks. Runs the dispatch desk and rate strategy.

COMPLIANCE

Terrence Boyd

Handles carrier packets, authority tracking, insurance renewals and IFTA documentation for every carrier on the roster.